Returns & Exchanges

We want you to be completely satisfied with your gear, which is why we offer a 30-day return window for unused items in their original packaging. Whether you need a different size or a different setup, our team is here to ensure you get exactly what you need for the mountain.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.

• 3.
  Secure the Gear

  Pack your items carefully in their original manufacturer packaging to ensure products like skis, boots, or helmets are not damaged during transit.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of arrival at our warehouse.